Introduction

These Terms & Conditions (the “Terms”) set out the legally binding agreement between you (“you,” “your,” or the “Player”) and the online casino brand operating under the name “Mostbet” (“Mostbet,” “we,” “us,” or “our”). By accessing, registering for, or using any services, products, or content made available on or through the Mostbet website, mobile applications, or related platforms (collectively, the “Platform”), you acknowledge that you have read, understood, and agreed to be bound by these Terms. These Terms govern all aspects of your relationship with Mostbet, including account registration, deposits, withdrawals, bonuses, promotional offers, game participation, responsible gambling practices, and privacy matters. If you do not agree with any provision in these Terms, you must not register an account, must not access or use the Platform, and must immediately cease any use of the services.

Mostbet is committed to providing a safe, fair, and responsible online gambling environment, with particular emphasis on protecting minors and vulnerable individuals. Gambling involves financial risk and is intended solely as a form of entertainment, not as a means of income or financial planning. By accepting these Terms, you acknowledge that you may lose money on the Platform and that you are solely responsible for your gambling decisions and behavior. Mostbet strongly encourages all Players to use the responsible gambling tools offered on the Platform and to set reasonable personal limits before starting to play. These Terms may be supplemented by specific game rules, bonus rules, or other policies, which are hereby incorporated by reference and form an integral part of your agreement with Mostbet.

These Terms do not constitute financial, legal, or tax advice, and nothing contained on the Platform should be construed as such. If you require guidance about the legal status of online gambling in your jurisdiction, or about the potential financial or psychological impact of gambling, you should consult an independent professional advisor. Your continued access to and use of the Platform is conditional upon compliance with these Terms, as well as with any applicable laws and regulations in your country or state of residence. In the event of any conflict between these Terms and any other published document on the Platform (unless expressly stated otherwise), these Terms shall prevail to the extent of such conflict.

Acceptance of Terms

By creating an account with Mostbet, by clicking “Register,” “Sign Up,” or a similar confirmation button, or by otherwise accessing or using the Platform, you are deemed to have accepted these Terms in full. Acceptance of these Terms is a condition precedent to any participation in the online casino services, Slots, table games, or any other gaming offerings provided by Mostbet. You also expressly acknowledge that, in addition to these Terms, you will comply with any rules, guidelines, or policies posted on the Platform, including but not limited to the Privacy Policy, the Responsible Gambling Policy, and game-specific rules. If at any point you disagree with these Terms, your sole remedy is to discontinue your use of the Platform and, if applicable, request closure of your account.

You understand and agree that Mostbet may periodically update, amend, or replace these Terms to reflect legal, regulatory, technical, or operational changes. Any material change to the Terms will be communicated through the Platform by means of a notice, update banner, or other appropriate channel. Your continued use of the Platform following such notification shall constitute your acceptance of the updated Terms, and it is your responsibility to review the Terms regularly to stay informed about any changes. If you do not wish to accept the revised Terms, you must stop using the Platform and may contact customer support to close your account.

In some jurisdictions, additional local rules or regulatory requirements may apply, and these may be reflected in localized versions of the Terms or in additional notices. Where such localized provisions apply, they will supplement and, where necessary, override the general provisions of these Terms. You are solely responsible for ensuring that you are legally permitted to use the Platform in your jurisdiction and that you are not subject to any gambling restrictions under local law, employment contracts, or organizational policies. By accepting these Terms, you represent and warrant that your use of the Platform does not violate any applicable law or third-party obligation.

Eligibility & Age Restriction (18+ only)

Access to and use of Mostbet is strictly limited to individuals who are at least 18 years of age, or the higher minimum age required by applicable law in their jurisdiction, whichever is greater. By registering an account, you confirm that you meet the relevant minimum age requirement and that you are legally capable of entering into a binding contract. Underage gambling is prohibited, and Mostbet takes this prohibition extremely seriously as part of its commitment to responsible gambling and the protection of young people. Any Player found to be under the age of 18, or under the applicable legal age in their jurisdiction, will have their account immediately suspended or closed, and any winnings may be voided in accordance with legal and regulatory requirements.

Young people are particularly vulnerable to the potential harms associated with gambling, including financial loss, the development of unhealthy habits, and possible long-term psychological impacts. Mostbet therefore employs age verification procedures and may request identity documents to verify your age and identity. These procedures may include, but are not limited to, requests for government-issued photo identification, proof of address, or other verification methods deemed appropriate by Mostbet. If satisfactory proof of age and identity is not provided within the specified deadline, Mostbet may suspend or close your account and may withhold access to funds in accordance with applicable laws and regulations. Parents, guardians, and other responsible adults are strongly encouraged to use child-protection software and to keep login credentials secure to prevent minors from accessing online casino services.

Eligibility is further restricted to individuals who are not residents of, or physically located in, any of the prohibited or restricted jurisdictions listed in these Terms or on the Platform. It is your responsibility to ensure that you do not access the Platform from any such jurisdiction and that you understand the laws applicable to online gambling in your location. By using the Platform, you also confirm that you are not acting on behalf of another person and that you are not a compulsive or problem gambler currently receiving treatment or under a self-exclusion regime with Mostbet or any other gambling operator. If you believe you have a gambling problem, you must refrain from registering or using the Platform and should seek help from professional support organizations.

Account Registration

To participate in the casino games, Slots, or other services offered by Mostbet, you must first complete the account registration process. Registration requires you to provide accurate, current, and complete information, including but not limited to your full name, date of birth, residential address, email address, phone number, and preferred currency, as prompted by the registration form. You agree that all information you provide during registration and throughout your relationship with Mostbet will be truthful and not misleading. You must promptly update your account details if any of your information changes, and Mostbet may request documentation to verify such updates. Failure to provide accurate information, or to update it when necessary, may result in account suspension, closure, and/or cancellation of winnings.

You are permitted to open and maintain only one (1) account with Mostbet. Multiple accounts, including those opened using different email addresses, phone numbers, identities, or payment methods, are strictly prohibited and may be treated as fraudulent. If Mostbet has reasonable grounds to suspect that multiple accounts have been created or that an account is being used by more than one individual or on behalf of a third party, we may suspend all related accounts pending investigation and may close any accounts found to be in breach. Any winnings, bonuses, or promotional benefits derived from duplicate or fraudulent accounts may be voided at Mostbet’s discretion. You must not sell, transfer, or share your account with any other person.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username, password, and any other authentication data. You must not disclose your login details to any third party or allow any other person to access your account, including minors. Any activity carried out under your account will be deemed to have been carried out by you, and you will be fully responsible and liable for such activity. If you suspect that your account may have been compromised, or that unauthorized access has occurred, you must immediately change your password and notify Mostbet’s customer support. Mostbet may, but is not obligated to, reset your password, freeze your account, or take other security measures as deemed appropriate.

Mostbet reserves the right to refuse account registration, to limit access to certain services, or to close an existing account at its sole discretion, subject to compliance with applicable laws and regulations. Reasons for such refusal or closure may include, but are not limited to, failure to meet eligibility requirements, suspicion of fraud or money laundering, abusive behavior, or breach of these Terms. In such cases, Mostbet will act in accordance with its legal and regulatory obligations, including handling of any remaining account balance as required by law. By registering an account, you consent to Mostbet carrying out verification and security checks, including checks against third-party databases, credit agencies, and regulatory lists, for the purposes of identity verification, fraud prevention, and compliance with anti-money laundering (“AML”) and counter-terrorist financing (“CTF”) obligations.

Deposits & Withdrawals

To play casino games and Slots for real money on Mostbet, you must deposit funds into your Player account using one of the supported payment methods. All deposits must be made from payment instruments held in your own name, and you confirm that you are the lawful owner of any card, e-wallet, bank account, or cryptocurrency wallet used for transactions with Mostbet. Third-party payments, including those made on your behalf by friends, relatives, or other persons, are not permitted. Mostbet may request documentary evidence to confirm that the payment method belongs to you, and failure to provide such evidence may result in transaction reversal, account suspension, or closure. Deposits are generally credited to your account in accordance with the processing times indicated on the Platform, but delays may occur due to banking or technical issues beyond Mostbet’s control.

You acknowledge that deposits should only be made for the purpose of participating in gambling activities on the Platform and not for the purpose of money transfer, currency exchange, or any other non-gambling-related use. Mostbet may monitor transaction patterns and, in the event of suspicious or irregular activity, may freeze your account, withhold withdrawals, and report such activity to the relevant authorities in compliance with AML/CTF requirements. You agree that any chargebacks, payment disputes, or reversed transactions initiated by you without valid justification may be treated as a breach of these Terms and may result in account suspension, closure, and recovery of any associated costs or damages. You further agree that you will not claim refunds or chargebacks on correctly processed deposits used for gambling on the Platform.

Withdrawals of funds from your Mostbet account are subject to verification, security checks, and compliance reviews. Before processing your first withdrawal and/or withdrawals exceeding certain thresholds, Mostbet may require you to complete the Know Your Customer (“KYC”) process, which may include submission of identity documents, proof of address, and proof of payment method ownership. Withdrawals will, where possible, be processed back to the same payment method used for deposit, in line with industry best practices and AML/CTF regulations. If the original deposit method does not support withdrawals or is no longer available, Mostbet may, at its discretion and subject to verification, offer an alternative withdrawal method.

Processing times for withdrawals are approximate and may vary depending on internal checks, third-party payment processors, banking systems, and external factors. Mostbet will endeavor to process withdrawal requests in a timely manner, but cannot be held responsible for delays caused by banks, payment providers, or technical failures outside its direct control. Mostbet reserves the right to set minimum and maximum withdrawal limits, which may differ by payment method, Player status, or jurisdiction and which will be communicated on the Platform. In cases where regulatory or risk-based monitoring flags a transaction for additional review, withdrawals may be temporarily withheld pending the outcome of the investigation. Mostbet may also apply currency conversion at the prevailing exchange rates provided by the payment service or financial institution, and you accept that minor discrepancies may arise due to such conversions.

Payment Methods Table

The following table provides an illustrative overview of commonly supported payment methods and typical conditions. Availability, limits, and processing times may vary by jurisdiction and individual Player profile, and the actual options displayed in your account shall prevail.

Bonuses & Promotions

Mostbet may, from time to time, offer bonuses, free spins, loyalty rewards, tournaments, or other promotional incentives (collectively, “Bonuses”) to eligible Players. All such Bonuses are subject to specific terms and conditions (the “Bonus Terms”), which shall be published on the relevant promotion page and/or in your Player account and are incorporated by reference into these Terms. By accepting a Bonus or participating in a promotion, you agree to abide by the applicable Bonus Terms, including wagering requirements, maximum bet limits, game restrictions, and time limits. If you do not agree with the Bonus Terms, you must decline the Bonus or refrain from activating the promotion, in which case your deposits will be treated as standard non-bonus funds.

Bonuses and promotions are intended for recreational Players and are offered at Mostbet’s sole discretion. Mostbet reserves the right to modify, withdraw, or cancel any Bonus or promotion at any time, including for individual Players or groups of Players, where necessary to prevent fraud, abuse, or to comply with regulatory changes. Common conditions may include wagering a specified multiple of the Bonus and/or deposit amount before funds can be withdrawn, limits on winnings derived from free spins, and restrictions on eligible games. Game contributions towards wagering requirements may differ, and certain games or Slots may be excluded entirely from bonus play, as specified in the Bonus Terms. Failure to comply with Bonus Terms may result in the forfeiture of the Bonus and any associated winnings, as well as potential account restrictions.

Bonus abuse, including but not limited to multiple account creation, collusion, structured betting patterns, arbitrage, or exploitation of obvious errors, is strictly prohibited. Mostbet reserves the right to investigate suspicious activity and, if Bonus abuse is confirmed, to remove Bonuses, withhold or cancel winnings, and/or close the relevant account(s). In the event of a dispute regarding a Bonus or promotion, the decision of Mostbet, acting reasonably and in good faith, shall be final and binding. You are encouraged to carefully read all Bonus Terms before participating in any promotion and to contact customer support if you have any questions. Mostbet may require proof of identity and eligibility before crediting or allowing the withdrawal of any promotional benefits.

Game Rules

Each game offered on Mostbet, including Slots, table games, and any specialty or live casino games, operates in accordance with its own set of rules (the “Game Rules”), which are made available within the game interface or on the relevant game information page. By participating in any game, you acknowledge that you have read, understood, and accepted the associated Game Rules. Game Rules may include information on betting limits, paytables, winning combinations, payout structures, and special features. It is your responsibility to familiarize yourself with the Game Rules before placing real-money bets, and you understand that failure to do so does not entitle you to any refund or compensation.

Mostbet may offer both real-money and, where available, demo or “play for fun” versions of certain games. Outcomes in demo versions may differ from those in real-money versions due to testing or demonstration purposes, and you must not rely on demo outcomes as indicative of future real-money results. Betting limits and maximum payouts may vary by game and by Player profile, and Mostbet reserves the right to adjust such limits at its discretion in compliance with relevant laws and regulations. You must ensure that any wagers placed on the Platform comply with your personal risk tolerance and financial capacity, and that you do not place bets exceeding your budget or limits. All bets are considered final once confirmed by the game system and cannot be canceled or altered unless a clear technical error or malfunction has been confirmed by Mostbet.

In the event of any discrepancy between the outcome displayed on your device and the outcome recorded by Mostbet’s servers, the result stored on the server shall prevail. If a game malfunctions or experiences a technical failure that affects the proper functioning of the game, all affected bets and outcomes may be deemed void, and any associated wagers may be refunded or settled in accordance with Mostbet’s technical procedures and regulatory requirements. You agree that Mostbet’s determination of game outcomes, subject to applicable regulations and independent testing of its Random Number Generator (“RNG”), is final and binding. If you believe that a game has not functioned correctly, you must cease playing immediately and contact customer support with a detailed description and, where possible, screenshots of the issue. Continued play after an alleged malfunction may invalidate any related claim.

Fair Play & RNG

Mostbet is committed to providing a fair, transparent, and trustworthy gaming environment. To ensure fairness, outcomes in casino games and Slots that are not determined by live dealers or external event feeds are generated by a certified Random Number Generator (RNG). The RNG is designed to produce random and unpredictable results, which means that no Player, operator, or third party can influence or predict the outcome of any individual spin, card draw, or game round. Independent testing laboratories may periodically review and certify the RNG to verify its compliance with industry standards and regulatory requirements. By using the Platform, you acknowledge and accept that the RNG determines game outcomes in a manner that is independent of your previous results or playing patterns.

Fair play requires that Players do not attempt to gain an unfair advantage over Mostbet or other Players. This includes the use of bots, scripts, automated systems, or any form of external assistance or software that analyzes game outcomes or manipulates gameplay. Any attempt to reverse engineer the RNG, intercept communications, or abuse system vulnerabilities is strictly prohibited and may result in immediate account closure, forfeiture of funds, and reporting to relevant authorities. You must not exploit any bugs, glitches, or malfunctions in the Platform or in any game; instead, you are required to report such issues to Mostbet without delay.

Mostbet reserves the right to monitor gameplay and transactional activity for evidence of cheating, collusion, or other forms of unfair play. In games involving multiple Players, any coordinated behavior intended to gain an advantage or to exploit another Player will be treated as collusion and is prohibited. If Mostbet has reasonable grounds to believe that you have engaged in unfair or dishonest practices, we may suspend or terminate your account, void bets, and withhold winnings subject to applicable laws and regulations. These measures are necessary to protect the integrity of the Platform and to ensure a level playing field for all Users. By agreeing to these Terms, you expressly consent to such monitoring and investigation.

Responsible Gambling

Mostbet strongly promotes responsible gambling and is committed to minimizing the potential harms associated with gambling activities. Gambling should always be viewed as a form of entertainment, not as a way to earn money, pay debts, or solve financial difficulties. You are encouraged to approach gambling with moderation, to set time and money limits, and to never gamble with funds that you cannot afford to lose. Mostbet provides various tools and resources to help you manage your gambling activity and to recognize signs of problematic behavior. These tools are designed to empower you to stay in control, but they are most effective when used proactively and in conjunction with honest self-assessment.

Young people are particularly at risk from the negative consequences of exposure to gambling. For this reason, access to Mostbet is strictly limited to Players who are 18 years of age or older (or the higher legal minimum age in their jurisdiction). Parents, guardians, and responsible adults must ensure that minors cannot access gambling websites, and should use parental control software where appropriate. Any attempt by a minor to create an account or place bets will be treated as a serious breach of these Terms. If you suspect that a minor has gained access to the Platform using your credentials, you must notify Mostbet immediately so that appropriate measures can be taken.

You should regularly review your gambling behavior and consider whether it remains within healthy boundaries. Warning signs of gambling-related problems may include spending more time and money than intended, chasing losses, borrowing to gamble, neglecting responsibilities, or feeling anxious or depressed about your gambling. If you recognize any of these signs in yourself or someone close to you, you are strongly advised to use the available responsible gambling tools on the Platform and to seek help from professional support organizations. Mostbet’s customer support team can provide information about responsible gambling options but cannot offer financial or psychological counseling.

Tools & Features (table)

Mostbet offers several responsible gambling tools designed to help you manage your behavior and reduce the risk of harm. The availability of some tools may vary by jurisdiction due to local regulations, but the core features listed below are generally offered to eligible Players.

To activate any of these tools, you can usually navigate to the responsible gambling section of your account or contact customer support. Changes to limits may take immediate effect for decreases in limits, while increases in limits may be subject to a cooling-off delay to encourage reflection. Self-exclusion and account closure requests are generally irrevocable for the duration of the chosen period, and Mostbet will take reasonable steps to prevent you from opening new accounts during this time. However, you acknowledge that technological limitations may prevent absolute enforcement, and you agree not to attempt to circumvent these measures by creating new accounts or using false details.

Support Resources

If you feel that your gambling is becoming problematic or that you are losing control, it is important to seek help as early as possible. Mostbet encourages Players to contact independent organizations that specialize in gambling-related support and counseling. These organizations typically offer confidential advice, self-assessment tools, educational materials, and in some cases, group or one-on-one counseling. Examples of such organizations include, but are not limited to, Gamblers Anonymous, GamCare, and Gambling Therapy, as well as local or national helplines in your jurisdiction. Contact details and links to external support resources may be provided in the responsible gambling section of the Platform.

Mostbet’s customer support team can provide information on the responsible gambling tools available and guide you through the process of setting limits or self-excluding. However, they are not licensed mental health professionals and cannot provide therapeutic counseling or financial advice. If you are in immediate distress or experiencing thoughts of self-harm, you should contact emergency services or a crisis hotline in your area without delay. You are also encouraged to discuss your situation with trusted family members or friends who can help you establish additional safeguards. Responsible gambling is a shared responsibility, and Mostbet is committed to doing its part within the limits of its role as an online casino operator.

Prohibited Activities

By using the Mostbet Platform, you agree that you will not engage in any activities that are unlawful, fraudulent, abusive, or otherwise in violation of these Terms. Prohibited activities include, but are not limited to, creating multiple accounts, providing false or misleading information, submitting forged or altered documents, engaging in payment fraud or chargebacks, and attempting to launder money or conceal the source of funds. You must not use bots, scripts, automated systems, or any form of artificial intelligence or external assistance to gain an advantage in any game, nor may you interfere with or manipulate any software, code, or data on the Platform. Any attempt to circumvent geographic restrictions, including through the use of virtual private networks (VPNs), proxies, or similar technologies, is strictly forbidden.

Collusion between Players, including in multi-player games, is another form of prohibited activity. Collusion involves coordinated behavior between two or more Players to gain an unfair advantage, share information, manipulate outcomes, or exploit other Players. Mostbet monitors gameplay for patterns indicative of collusion, and if such behavior is detected or reasonably suspected, we may suspend or close the involved accounts, void bets, and withhold winnings, subject to legal requirements. Harassment, abusive language, or threatening behavior directed at Mostbet staff or other Players, whether via chat, email, or other communication channels, is also strictly prohibited and may result in account sanctions.

You may not use the Platform for any purpose other than lawful gambling activities in accordance with these Terms. This means you must not use your account or Mostbet’s services to conduct business activities, transfer funds between unrelated third parties, or engage in any form of unauthorized advertising or promotion. You must not introduce malicious software, viruses, or harmful code to the Platform, nor attempt to gain unauthorized access to any systems, data, or user accounts. Any of these actions may constitute criminal or civil offenses, and Mostbet reserves the right to report suspected violations to law enforcement or regulatory authorities and to cooperate fully with their investigations.

In the event that Mostbet has reasonable grounds to believe that you have engaged in any prohibited activity, we may take any action we deem appropriate, including but not limited to: freezing your account balance, canceling pending bets, reversing Bonuses and winnings, conducting additional KYC checks, and/or permanently closing your account. Where allowed by law, Mostbet may also withhold funds reasonably associated with the prohibited conduct as part of its compliance obligations. You agree that Mostbet shall not be liable for any loss or damage you may suffer as a result of such actions, provided that they are taken in good faith and in accordance with applicable laws and regulations.

Restricted Countries (table)

Mostbet services are not available in certain countries or territories due to legal, regulatory, or commercial restrictions. You must not access or use the Platform if you are located in, or a resident of, any restricted jurisdiction. The table below provides a non-exhaustive illustration of types of restricted countries or regions. The actual list of restricted jurisdictions may change from time to time and will be reflected on the Platform or in account registration checks.

You are solely responsible for determining whether your access to and use of the Platform complies with the laws of your country or state of residence. If you attempt to use the Platform from a restricted jurisdiction, your account may be blocked, and any deposits or winnings may be handled in accordance with applicable laws and regulatory guidance. Use of VPNs, proxies, or similar means to disguise your location is prohibited and may lead to permanent exclusion from the Platform. Mostbet reserves the right to request proof of residence or location at any time and may suspend your account pending verification.

Privacy & Data Protection

Mostbet is committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws and its internal Privacy Policy. By using the Platform, you acknowledge that Mostbet will collect, process, and store certain personal information about you, including but not limited to your name, contact details, identification documents, gaming activity, transaction history, and device information. This data is processed for legitimate purposes such as account administration, payment processing, fraud prevention, responsible gambling monitoring, and legal or regulatory compliance. Mostbet may also use anonymized or aggregated data for statistical analysis, product improvement, and business reporting.

Your personal data may be shared with carefully selected third parties who provide services on behalf of Mostbet, such as payment processors, identity verification providers, fraud prevention agencies, and IT or analytics service providers. These third parties are required to process your data securely and only for the purposes specified by Mostbet. In addition, where legally required or permitted, Mostbet may disclose your information to regulatory bodies, law enforcement agencies, courts, or other public authorities. Some of these recipients may be located in jurisdictions outside your country of residence, and in such cases, Mostbet will take appropriate measures to ensure that your data is afforded an adequate level of protection.

The Privacy Policy, which is made available on the Platform, provides more detailed information about the categories of data collected, the legal bases for processing, retention periods, your rights as a data subject, and the use of cookies and similar technologies. By accepting these Terms, you confirm that you have reviewed and understood the Privacy Policy. You may have rights under data protection law, such as the right to access your personal data, request correction of inaccurate information, request deletion or restriction of processing in certain circumstances, and object to certain types of processing. You may also have the right to withdraw consent to marketing communications at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Mostbet takes reasonable technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include encryption, access controls, firewalls, secure data centers, and regular security assessments. However, no system can be guaranteed to be completely secure, and you acknowledge that there are inherent risks in transmitting information over the internet. You are responsible for maintaining the confidentiality of your login credentials and taking appropriate steps to protect your devices and networks from unauthorized access. If you have reason to believe that your personal data or account security has been compromised, you must notify Mostbet promptly.

Account Suspension & Termination

Mostbet reserves the right to suspend or terminate your account at any time, subject to applicable laws and regulations, and to withhold or limit access to the Platform if there are reasonable grounds to suspect a breach of these Terms, involvement in prohibited activities, or any form of suspicious or unlawful behavior. Suspension may be temporary and implemented for the purpose of conducting further investigations, verifying identity, or clarifying transactional activity. During suspension, you may be restricted from placing bets, making deposits or withdrawals, or accessing certain services, and you may be required to provide additional documentation or information. If the investigation concludes that no breach has occurred, the suspension may be lifted, and normal account access may be restored.

Termination of your account may occur in various circumstances, including persistent or serious breach of these Terms, provision of false or misleading information, refusal or failure to complete KYC checks, involvement in fraud or money laundering, or use of the Platform from a restricted jurisdiction. In the event of termination, Mostbet will, subject to legal and regulatory obligations, return any remaining legitimate balance in your account after deduction of any fees, chargebacks, or amounts owed to Mostbet. If your account is closed due to fraud, unlawful conduct, or other serious violations, Mostbet may be required or entitled to withhold some or all funds as part of its compliance obligations and to report the matter to relevant authorities.

You have the right to request closure of your account at any time by contacting customer support. Before closing the account, Mostbet may require you to withdraw any remaining balance, subject to standard verification and withdrawal procedures. Account closure may be permanent, and you may not be permitted to open a new account in the future without Mostbet’s express permission. If you wish to take a temporary break rather than permanently close your account, you are strongly encouraged to consider a cooling-off period or self-exclusion, as described in the Responsible Gambling section.

Accounts that remain inactive (no login, deposit, or bet) for an extended period may be classified as dormant and handled in accordance with applicable regulations. Mostbet may charge a reasonable administrative fee on dormant accounts and/or close such accounts after giving prior notice as required by law. Any remaining balances in dormant or closed accounts may, depending on the jurisdiction, be returned to the Player, retained as administrative costs, or transferred to the appropriate authority. Details of dormant account policies and fees, if any, will be set out on the Platform or in supplemental terms.

Limitation of Liability

To the maximum extent permitted by applicable law, the services and content offered by Mostbet on the Platform are provided on an “as is” and “as available” basis, without any warranties, representations, or guarantees of any kind, whether express or implied. Mostbet does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components, nor does it guarantee that defects will be corrected promptly or at all. While Mostbet uses reasonable efforts to ensure the accuracy and reliability of game outcomes, account balances, and transaction records, it cannot guarantee the complete absence of technical errors, delays, or interruptions. You agree that your use of the Platform is at your own risk and that you bear full responsibility for any consequences arising from such use.

Mostbet, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your use of the Platform, these Terms, or any games or services offered, even if advised of the possibility of such damages. This includes, but is not limited to, loss of profits, loss of data, loss of business opportunities, or damage to reputation. To the extent permitted by law, Mostbet’s total aggregate liability to you for any claim arising out of or relating to these Terms or the Platform shall be limited to the lesser of (i) the amount of your net deposits made on the Platform over the thirty (30) days preceding the date of the claim, or (ii) an amount determined by applicable legal or regulatory requirements.

Nothing in these Terms shall exclude or limit liability for death or personal injury resulting from negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under mandatory law. Your statutory rights, if any, remain unaffected. You acknowledge that certain jurisdictions may not allow the exclusion or limitation of certain types of damages, and in such cases, the exclusions and limitations set out in this section shall apply to the fullest extent permitted by law in that jurisdiction. You further agree to indemnify, defend, and hold harmless Mostbet and its affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your misuse of the Platform.

Complaints & Dispute Resolution

Mostbet aims to provide a high-quality and fair service to all Players, but disputes may occasionally arise. If you have a complaint regarding the Platform, a game outcome, a transaction, or any aspect of your experience with Mostbet, you should first contact customer support as soon as possible. Your complaint should include your name, account details, and a clear description of the issue, along with any relevant supporting documentation or screenshots. Mostbet will acknowledge receipt of your complaint within a reasonable timeframe and will endeavor to investigate and respond in a timely, fair, and transparent manner.

During the investigation, Mostbet may review game logs, transaction records, communications, and any technical data relevant to the complaint. You agree to cooperate fully and to provide any additional information or documentation reasonably requested by Mostbet. If the complaint involves alleged technical malfunctions or game errors, Mostbet may consult with its software providers or technical teams, and their reports may be relied upon to reach a decision. Mostbet’s final decision on the complaint, made in good faith and based on the evidence available, will be communicated to you and will be considered binding, subject to any rights you may have under applicable law to escalate the matter.

If you are not satisfied with the outcome of your complaint after exhausting Mostbet’s internal procedures, you may have the option to escalate the dispute to an independent dispute resolution body or relevant regulatory authority, where available under applicable law or licensing conditions. Details of any such external dispute resolution mechanisms, if applicable, may be provided on the Platform or upon request. Nothing in these Terms prevents you from pursuing legal remedies through the courts, subject to the Governing Law and jurisdiction clauses.

You agree that you will not publicly disseminate, on social media or otherwise, allegations of wrongdoing, fraud, or misconduct by Mostbet in relation to a complaint without first giving Mostbet a reasonable opportunity to investigate and resolve the issue. Unfounded or malicious public accusations may be considered a breach of these Terms and may lead to legal action where appropriate. Mostbet is committed to handling all complaints with professionalism and respect and expects Players to engage in the process in good faith.

Governing Law

The interpretation, validity, and enforcement of these Terms, as well as any disputes arising out of or in connection with your use of the Platform, shall be governed by and construed in accordance with the laws of the jurisdiction in which the relevant Mostbet operating company is incorporated, unless mandatory laws in your country of residence require otherwise. You acknowledge that it is your responsibility to be informed about local laws that may apply to your use of online casino and Slots services. In the event of any conflict between the laws of different jurisdictions, the governing law identified in this section shall prevail to the fullest extent permitted by applicable conflict-of-laws rules.

Subject to any rights you may have to bring claims in local courts or before alternative dispute resolution bodies, you agree that any legal action or proceedings arising out of or relating to these Terms or your use of the Platform shall be brought exclusively in the competent courts of the governing jurisdiction. You hereby irrevocably submit to the personal jurisdiction of such courts and waive any objection as to inconvenient forum. Nothing in this section shall prevent Mostbet from seeking injunctive or other equitable relief in any jurisdiction where such relief is deemed necessary to protect its rights or interests.

If any provision of these Terms is found by a court or other competent authority to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified or severed to the minimum extent necessary to render it valid and enforceable, and the remaining provisions shall remain in full force and effect. The headings used in these Terms are for convenience only and shall not affect the interpretation of the substantive provisions.

Final Provisions

These Terms, together with any documents expressly referred to herein (including the Privacy Policy, Bonus Terms, Game Rules, and Responsible Gambling information), constitute the entire agreement between you and Mostbet regarding your use of the Platform and supersede any prior agreements, understandings, or communications, whether written or oral. No waiver of any provision of these Terms shall be effective unless it is in writing and signed or formally issued by Mostbet; any failure or delay by Mostbet in enforcing any provision shall not be construed as a waiver of its rights. You may not assign, transfer, or sublicense any of your rights or obligations under these Terms without the prior written consent of Mostbet. Mostbet may assign or transfer its rights and obligations under these Terms, in whole or in part, to an affiliated entity or a successor in the event of a merger, acquisition, or corporate reorganization, provided that such assignment does not materially reduce your rights under these Terms.

Mostbet may, from time to time, make changes to the Platform, including adding, modifying, or removing games, features, or services, for reasons such as technical upgrades, regulatory compliance, or commercial considerations. Where such changes materially affect your use of the Platform, Mostbet will provide notice through the website, mobile app, or email, as appropriate. Your continued use of the services after such changes take effect constitutes your acceptance of the changes. If you do not agree with the updated features or modified Terms, you should discontinue your use of the Platform and request account closure.

You acknowledge that, by registering and using Mostbet, you have carefully read these Terms and fully understand their content and legal effect. If any part of these Terms is unclear, you are encouraged to contact customer support for clarification before continuing to use the Platform. For general information about Mostbet’s services and offerings, you may refer to the main Mostbet homepage or other informational pages available on the same United States English version of the site, including relevant content accessible from Mostbet. Your access to and use of the Platform is strictly conditioned on your ongoing compliance with these Terms, as well as with all applicable laws and regulations, and you agree to act in good faith at all times in your dealings with Mostbet.